A thriving business means having the right leadership team in place. A team that can identify the direction, set the tone and build the culture that enables your organisation to deliver impressive results today and tomorrow.
And that’s what Qi Performance is all about.
Led by Nicki Crossland and Laurent Troger, who both have impressive International expertise in their respective fields, Qi Performance brings a rich blend of experience, knowledge, and pragmatism to meet your needs. Our extensive support team and associate network enable us to scale how we work with you.
Our approach is simple and straightforward. First, we’ll work with you to understand what business and people issues are keeping you awake at night. Then we’ll help you to identify and implement the right solutions.
So, whether it’s individual or collective issues that are affecting performance, we’ll use tried and trusted, proven methods to produce a positive outcome. We’d be happy to let you know more about these methods, but in our experience, clients are more interested in the results we produce.
Commercially sound, pragmatic and robust solutions. That’s what we’ll deliver to address your leadership challenges.
Whether you’re a business leader looking to improve your own or your team’s performance, or an HR leader who wants a specialist partner to enhance your HR service offering, we offer meaningful solutions you can rely on.
Get to know the experienced people who can deliver the commercially sound, pragmatic and robust leadership solutions you’re looking for.
Executive Coach and Leadership Performance Specialist
Nicki is an Executive Coach and leadership performance specialist certified in Emotional Intelligence, Energy Leadership and Hogan.
With more than 18 years’ senior HR experience, including ten years working internationally as a VP HR, she has business partnered several well-known, prominent business leaders in a variety of multinational industries. In these roles, she built a formidable reputation for supporting leaders to successfully improve both their own and their team’s leadership performance. Nicki knows what it takes to lead, manage and develop senior teams, as well as support others in how to do it.
She created Qi Performance in 2016 to work with businesses, supporting leaders to build and sustain performing teams. She operates as a trusted advisor and executive coach to leaders and their teams in both large and small companies.
Nicki blends her passion for HR and Executive Coaching to both showcase and maximise the impact exemplary leadership can have within the business.
Professional Coach and Emotional Intelligence Specialist
Austin is a Professional Coach certified in Emotional Intelligence and Energy Leadership.
Austin specialises in supporting individuals at all levels of an organisation to improve their performance. Integrating robust assessment methods (ELI and EQi-2.0) to deliver solutions and support that recognise each individual leader’s needs; the focus is on enabling high impact and successful outcomes.
With a background in business delivery, Austin has been supporting Nicki since 2016 to deliver team and individual programmes. With an unassuming, non-judgmental style and an unwavering commitment to supporting his clients, and enabling them to achieve their objectives, he’s gained a strong reputation for coaching excellence.
Laurent is an accomplished executive who has an impressive track record of strong performance delivery throughout his leadership career. The former President of Bombardier Transportation, a multi-national giant in the rail industry, he led Bombardier through a major transformation alongside delivering strong shareholder returns.
With an innate ability to assess both business challenges and opportunities, he is able to rapidly develop powerful strategies that deliver strong performance growth across all areas of the business - from product to people and everything in-between. He is one of the few leaders to truly integrate and execute an aligned business, people and organisation plan into one performance growth plan.
With over 30 years international experience, predominantly within the rail industry, Laurent is used to dealing with key decision-makers externally and is well versed in navigating a multi-billion global supply chain.
Having implemented several coaching programmes for individuals and teams to create the conditions for their success and support them in their achievements, he coined the phrase “I develop business by developing people”.
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